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Technical
Support
Support Plus
Benefits
Technical Support Conversations with our
clients don't end when the Myte Myke
software is delivered. Our goal is to offer the most complete support service in
the software business. Support Plus
is the annual maintenance program offered to all Myte
Myke clients. Our report staff is expert in showing you how to tailor
your software to meet your unique requirements. You can depend on them for
implementation advice, installation assistance, technical answers, custom
programs, and training.
Support Plus Benefits
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User
Participation In
Software Design: M&D Systems
allocates substantial resources to Myte
Myke's ongoing development. Support Plus subscribers vote on
where and that time and money is spent by submitting ideas. They are, in
effect, an integral part of the Myte Myke
design team. |
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Extended Software Life: Support Plus is your
insurance of state-of-the-art software. Myte Myke
is warranted for 90 days according to the provisions of the Software License
Agreement. A Support Plus subscription extends the life of the software for
another year. During that year, all Program enhancements and document
updates are available free of charges. We also offer previous software
credit, when upgrading to a larger hardware system. |
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Telephone Support:
We understand that your
entire company is depending on Myte Myke
for fast and accurate information feedback. Our report staff responds to
messages usually within the hour, and have an excellent track record for
quick solutions. Subscription to Support Plus also gives you reduced phone
rates. |
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Training:
We believe that you success with Myte
Myke depends largely upon your knowledge of how the system works.
Educators at our training seminars show you how to get the most of
Myte Myke. It's also an opportunity to
meet other
Myte Myke users and learn how they use the software. |
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On-Site Consultation: If you prefer, we will
schedule on-site-training at your convenience. You call the shots...from an
executive overview, installation assistance and employee training, to
setting up office controls and troubleshooting system problems. |
 | Documentation: Myte
Myke software comes with readable, complete user documentation
for every procedure in every module. Detailed instruction, sample screens
and reports, comprehensive field definitions, set-up advice and problem
alerts, are some of the reasons why people claim that
Myte
Myke manuals are "heads above" the
competition. |
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